José Baldaia is a Psychologist specializing in Organizational Behavior. He lives and works in Portugal as a consultant in Management and Innovation, mainly for SMEs with special attention to the roles and importance of HR in innovation process, and is also a successful facilitator for team building in interdisciplinary environments and behavior training. He is a researcher in the areas of innovation and tools of thought creativity, design thinking and service design; teaches New Organizational Context and Business Process Implementation – BPM; and has a degree in Psychology from the University of Porto

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