Call centre users want to experience excellent customer service, and providing it is vital to the long-term success of any business. Callers want to be put through, ideally just once, to a skilful solutions provider who can address their issue quickly and accurately,...
The “work from home” revolution ignited stronger demand than ever before for mobile telecom services. Consumers are also more reliant on their mobile networks for education and entertainment during lockdowns and other periods of restricted travel. The introduction of...
Undergraduate students have been trained to classify galaxies as part of a project involving a unique space telescope that specializes in collecting infrared light. The wavelengths it will record were initially emitted by stars and galaxies as ultraviolet light more...
It’s easy to find numerous articles that explain how blockchain technology can track the whole supply chain journey of foodstuffs from “farm to fork,” from its raw origin to its presence on our plates. At the same time, a recent documentary on cocoa production told of...
A donations crowdfunding project launched by a former Google employee has exceeded its $130,000 target, with contributions from over 3,000 backers. A senior software engineer claims first-hand knowledge that Google has been exercising censorship, suppressing legal...
The coming together of miniaturization that began with microfilm, the advent of digital technology, and the proliferation of personal computers and then other portable devices, has enabled governments, commercial businesses, non-profit organizations, and billions of...
The lengthy time spent by so many people working from home all around the world during pandemic lockdowns, and in the “new normal” of the immediate post-lockdown period, is often described as accelerating five years’ adoption of office-related remote working ...
Speech controlled apps and software, and voice recognition are swiftly moving from being a novelty to an everyday user expectation. Demand for voice-activated systems and devices is forecast to grow from what was a $9 billion market in 2017 to almost $32 billion by...
In the seven years since I launched Crowdsourcing Week the Covid-19 pandemic is undoubtedly the biggest, and most awful global phenomenon. The pandemic lockdowns announced by most national governments meant the worldwide pool of available skilled labor grew virtually...
It’s no exaggeration to say that during the pandemic there has been an explosion in the numbers of people and businesses paying money to, or expecting payment from, marketplace platforms. As a result, it’s reckoned that the amount of switching to digital technology...
There are numerous reasons major corporations use reward crowdfunding. Key factors include that it is highly accurate field research conducted in real time. The same motivations that make a startup entrepreneur want to validate their idea for a new product or service...
The Virtual Crowd Summit attendees on September 17 heard insights covering Collective Consciousness from a true collection of global experts. This article recaps the key issues the speakers covered regarding the benefits, demands and procedures of pulling together...
The gig market was already booming in Sweden, and Covid has increased the pace of change in an already mature freelance and gig marketplace. Sweden is also a global innovation leader, producing a disproportionate number of unicorn businesses including Skype, Spotify...
Our Virtual Crowd Summit on Crowdfunding (27 August 2020) took a comprehensive look at both reward and equity crowdfunding with insights shared by international experts. This article sums up some key insights in to equity crowdfunding. The reward crowdfunding element...
