It’s the Manager: Gallup finds the quality of managers and team leaders is the single biggest factor in your organization’s long-term success.

Author: Jim Clifton and Jim Harter

Editor's note: Packed with 52 discoveries from Gallup’s largest study on the future of work, It’s the Manager shows leaders how to adapt their organizations to rapid change, ranging from new workplace demands to managing remote employees, a diverse workforce, the rise of artificial intelligence, gig workers, and attracting – and keeping – today’s best employees. Who is the most important person in your organization to lead your teams through these changes? Gallup research reveals: It’s your managers. (...) Read more