business finance

Outsourcing Customer Support to Crowdsourced Brand Advocates

Outsourcing Customer Support to Crowdsourced Brand Advocates

Customer communications can sometimes make or break a brand. Good customer support helps retain prime customers, it can change the opinions of people who complain, it can up-sell to boost revenue, and provide feedback for the rest of an organization to better...

Decentralization and Deglobalization

Decentralization and Deglobalization

Crowdsourcing Week’s Theme of 2022 I believe 2022 will be a pivotal year for how we live and work, and for many aspects of the crowd economy. Decentralization and deglobalization deliver a more even distribution of power in society, and it’s our theme in 2022. There...

A #1 Business Model of the Decade: the Crowd Economy

A #1 Business Model of the Decade: the Crowd Economy

Almost two years ago Peter Diamandis, the entrepreneur perhaps best known for being founder and chairman of the X Prize Foundation, wrote his prediction of seven business models that will capture and dominate the 2020s. At the top of his list was the Crowd Economy....

Top 5 Crowd Testing Platforms

Top 5 Crowd Testing Platforms

To succeed in today's global market and create positive brand awareness there is an increasing need for organizations to improve user experience of their websites, apps and other software. Helping companies to launch their websites and mobile apps to the public...

Top 5 Crowdsourced Data Annotation Solutions

Top 5 Crowdsourced Data Annotation Solutions

Robots, drones or vehicles need artificial intelligence based on reliable data to achieve high levels of dependable autonomy. Medical service providers and space exploration need mass volumes of data analysed and assessed to draw correct conclusions from future data....

Hacker On-Demand

Hacker On-Demand

Cybersecurity is a fast growing sector, expected to be worth over $345 billion by 2026. With higher levels of remote working among office workers, hackers have been keen to exploit the relatively low security of residential internet connections as entry routes to...

Crowd-based Trends in Innovation for Education

Crowd-based Trends in Innovation for Education

Education is going through a massive transition. A long-established structure, largely unchanged since the 19th century, has been forced to finally grasp 21st century technology, plus its attitudes and behaviours, at a comparative overnight pace. Different factors,...

The Important Role of Crowdfunding for Agriculture

The Important Role of Crowdfunding for Agriculture

The world’s population is expected to have grown by over a third from 2009 to 2050, an additional 2.3 billion people. To feed this number of people, food production will have to increase by around 70% from the 2005/07 levels (source: The World Bank). Meeting this...

How to 10X R&D Using Connected Innovation Intelligence

How to 10X R&D Using Connected Innovation Intelligence

At Crowdsourcing Week we champion the benefits of open innovation as a means to accelerate the development of breakthroughs, solutions and inventions. A growing number of organisations utilise open innovation platforms to go beyond in-house R&D teams, who work in...

Decentralized Autonomous Organizations are the Future

Decentralized Autonomous Organizations are the Future

DAOs, Decentralized Autonomous Organizations, provide a flat, secure and democratic structure for people to collaborate towards agreed aims. Think of them as computer-driven businesses without fatcat bosses, where the aims and codes of conduct are embedded in...

Crowdsourcing Advertising Content in a Changing Industry

Crowdsourcing Advertising Content in a Changing Industry

The concept of crowdsourcing remains sometimes misunderstood, and can still be confused by non-users with outsourcing. Before I launched Crowdsourcing Week in 2012 I ran a virtual advertising agency in New York City, and so I feel perfectly well qualified to talk...

What is Open Innovation?

What is Open Innovation?

It’s possible to find different answers to this question of ‘What is open innovation?’ Though the majority agree it is a process that goes beyond an organization’s own R&D resources and enlists the support of outside help for innovation ideas to resolve...

The Crowdsourced World of Freelancing and Remote Working in 2025

The Crowdsourced World of Freelancing and Remote Working in 2025

Freelance jobs and the remote working future of work have already arrived for a large number of the online white-collar workforce. According to the World Economic Forum’s Future of Jobs report published in October 2020, 84% of employers are set to rapidly digitalize...

The First Crowdsourced NFT and Crowdsourcing NFT Appraisals

The First Crowdsourced NFT and Crowdsourcing NFT Appraisals

Through possession of non-fungible tokens, NFTs, any of us can be the owner of digital works of art, books, music and video content, including iconic moments in sport or other performances and events. Their use extends to event tickets, anything collectible and...

The Ways Crowdsourcing Helps All Parties in the Retail Ecosystem

The Ways Crowdsourcing Helps All Parties in the Retail Ecosystem

Technology has hurt traditional retailing, no question about it. Online shopping has transformed consumer behaviour and a growing switch away from physical trips to stores has been accelerated by pandemic lockdowns and social distancing regulations. Yet technology is...